Senior P&C Insurance Producer
July 2017 – presentSunmark Insurance Services, Latham, NY (remote)
- Built a personal lines book from zero to over $4.2M in written premium: about 1,950 households and 3,630 policies, with 92% retention.
- Wrote more than $650K in new premium in each of 2023, 2024 and 2025, against a $600K annual target.
- Run every step of new business myself: referral intake, multi-carrier quoting in PL Rater, applications in Applied Epic, and binding.
- Manage complex accounts, including landlords and income-property investors with $30K+ in annual premium, organized across LLCs and individual ownership.
- Saw the need for e-signature, made the case to management, and led the agency's DocuSign rollout and staff training, replacing paper applications.
- Trained credit union branch managers and staff to spot and refer insurance needs, and built referral relationships with local realtors.
- The go-to person for CSRs and a junior producer on coverage, carrier guidelines and underwriting questions.